Refund & Return Policy

At Infuzy, your satisfaction is our priority!
Because of the nature of our bath tea products (personal care items), we follow strict hygiene standards.

✅ Returns:

• We currently do not accept returns on opened or used products for hygiene reasons.
• If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos, and we’ll arrange a replacement or refund.

✅ Refunds:

• Refunds are issued only for damaged or wrong items after review.
• Once approved, your refund will be processed within 5-7 business days to your original payment method.

✅ Order Cancellations:

• Orders can be cancelled within 2 hours.

✅ Important Notes:

• We do not offer refunds for personal dislike of fragrance, texture, or minor packaging variations.

📩 For any issues, please contact our support team at shop@infuzy.in or WhatsApp us on +919663270895 — we’re here to help!